Terms & Conditions

• Rates are charged per person, per night and apply only to the dates quoted.
• All rates quoted include VAT (except where shown as exclusive of VAT) at the prevailing rate and shall be subject to alteration in the case of a change in the rate.
• Short Breaks: for information on short breaks and special offers, please call reservations at the hotel of your choice or visit SPECIAL OFFERS.
• Children up to 14 years: special discounts apply when sharing a twin or double room occupied by 2 adults. (Details available from our Central Reservations Office). Children occupying adult accommodation – full rate apply.
• Corporate rates are available for bookings Sunday – Thursday inclusive only. Please call our Central Reservations Office on 0845 337 1550 for weekend rates (Friday and Saturday).
• Supplements will be payable (quoted at the time of booking) for superior, executive or sea view rooms or for a double room for single occupancy.
• A deposit of £65.00 per person is required to confirm this reservation. Deposits are non-refundable but may be held, for a period of twelve months, against a future booking.
• Cancellations must be confirmed in writing. Failure to do so may result in a cancellation charge being levied. Where a cancellation is initially made by telephone, the reference number allocated must be quoted in all subsequent correspondence.
  Please Note: Cancellation timescales may vary subject to the nature of your reservation and any specific terms applied to it.
• The Hotel may cancel the booking (i) if the Hotel or any part of it is closed due to circumstances outside its control (ii) if the Client becomes insolvent or enters into liquidation or receivership (iii) if the Client is more than 30 days in arrears with any payment to any Hotel in the FJB Group (iv) to avoid a breach of these conditions, or (v) if it might prejudice the reputation of, or cause damage to, the Hotel. In such event the Hotel will refund any advance payment made but will have no further liability to the Client.
• Rooms must be vacated by 11 a.m. on the day of departure.
• Rooms will be made available from 2 p.m. on day of arrival.
• Accounts must be settled on departure except where credit facilities have been authorised in advance of the reservation.
• Night porter, car park and lift in all hotels.
• Car parking at all hotels is free to residents; management reserves the right to make a charge at peak times.
• Credit / Debit cards: all major cards are accepted.
• It is regretted that no allowance can be made for temporary absence or meals not taken.
• We regret that animals are not allowed, with the exception of assistance dogs.
• You are advised to bring a towel with you for use on the beach.
• Dressing for dinner. Many years of experience have taught us that the majority of people staying in our hotels enjoy “dressing for dinner”. A minimum code has evolved which caters for the overall enjoyment of all guests (and not the hotel) and if we relax the rules we will be upsetting far more people than we will be pleasing. We, therefore operate a dress code and reserve the right to refuse service to any persons unsuitably dressed. For example, attire such as untailored shorts, trainers and leisure suits, etc. will not be acceptable in the restaurant areas at dinner. Therefore, to ensure that we maintain a mutually enjoyable atmosphere in the Hotel restaurant we would request that if casual clothes are worn, they are of smart appearance.
• THE MANAGEMENT RESERVE THE RIGHT TO AMEND THE CONTENTS OF THESE TERMS AND CONDITIONS WITHOUT PRIOR NOTICE.

With this reservation you make a binding contract with the Hotel. To protect your interest, should circumstances change, we strongly urge you to complete an insurance form obtainable from Reservations. The terms of the Hotel Proprietors Act 1956 apply to these Hotels.

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0844 880 6551